Secure Payments

At PH74 we take security very seriously, that’s why we work in partnership with WorldPay, leaders in Internet payment and part of The Royal Bank of Scotland Group. WorldPay payment system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data. For more information about security visit WorldPay here.

Payment options

We accept the following credit and debit cards for payment online: Visa Credit/Debit, MasterCard, Maestro, Solo and JCB.

Currency
PH74 LTD works in partnership with WorlPay. We can accept payments in Euro, Pound Sterling and US Dollar.

Limited editions
The number of prints in the edition is always specified, this is the maximum number of copies in which the image appears in the given format. All prints are hand-signed by the artists. PH74 does not use stickers. The artists have always worked together with their printers and numbered and signed all prints themselves. This guarantees that the artist has always seen and approved the final look of the print.

Archive Photographic Paper
All prints available through PH74 have been created under the supervision of the artist using very high standard photographic archive papers, ideal for collecting photography.

Guarantee of Authenticity
All prints are signed and numbered by the artist. All artworks will arrive with a Certificate of Authenticity signed by the artist and the director of PH74.

Delivery Times
Delivery times will depend on your locations, but most orders arrive before three weeks from the date of order. If you would like to know more details about your delivery, please contact us in info@ph74.com.

Taxes and Duties
The prices appearing in the website are inclusive of European Union taxes. Orders made from outside the European Union may be subject to local tax and duties. These taxes and duties are the customer’s responsibility. Ph74 LTD will not assume responsibility for informing our customers of the taxes or duties applicable in their country. We encourage our customers to contact their local customs and tax department to know the nature of these duties.

Return policy
You can return any artworks acquired within two weeks of arrival for a full refund of the purchase price. Shipping charges cannot be refunded. Artworks are returned at the ordering party's risk. If you return the artworks in damaged condition, you will be required to provide compensation of equivalent worth. Artworks should only be returned in the original packaging they were sent in, using all the protective materials and using the same shipping company. Please call us or send us an email before returning any artwork. Please do not send artworks to our business address in London. All returns shall be made to our postal address:

PH74 LTD
Soberania 47-51 P6 2C.
Galapagar 28260 Madrid, Spain.

Ordering problems
The most common cause of problems is that users have turned off the 'cookies enabled' option in their browser menus. In order for our site to offer a secure transaction process, your browser's options will need to be set to accept cookies. To do this, click here.

For any other issues please contact us at info@ph74.com

Advice
At PH74 we are very happy to solve any questions you may have regarding the artworks we offer, our artists or anything else. Feel free to contact us by email, telephone or through our Skype account - PH74gallery.

Colour accuracy
There may be small variations between the colours displayed on your computer screen and the colour on the real print. This is due to the different screen calibration and lighting conditions. All prints have been either printed by the artists or by a craftsperson master supervised by the artist. The colours of the print are always the true colours of the artwork.

Calibrating your monitor for viewing the photographs correctly
The strip shows a range of greys from pure black to pure white. You should be able to see a clear difference between each shade of grey, ranging from pure black (left) and pure white (right).

Along the top of the strips are alternate patches of black and dark grey. If it looks solid black to you (look very carefully), your monitor's brightness setting is too low. Increase it until you can -just- perceive the difference between the grey and the black squares.